FOR NON-JAPANESE
☑ If you do not live in Japan.
We no longer accept incoming phone calls. If you would like to schedule an appointment,
Please contact us by email at nakamurabiyoushitu@gmail.com
You can make an appointment by e-mail at nakamurabiyoushitu@gmail.com(ask for YASU).
We need to know your full name, your hotel name,room number, contact information and what services you are interested in. If you are staying at AirBnB or other situations then we are sorry, we are not able to take your appointment by email. Please visit us to make your appointment and we will ask for your name and deposit.
We need to know your full name, cell number or contact information and what services you are interested in.
Please make sure to check our location before you come. If you are more than 15 minutes late for your appointment without contacting us,we will not be able to take your appointment and we ask that you pay the cancellations fee.
☑ If you live in Japan.
You can make an appointment by e-mail at nakamurabiyoushitu@gmail.com (ask YASU).
We no longer accept incoming phone calls. If you would like to schedule an appointment,
Please contact us by email at nakamurabiyoushitu@gmail.com
We need to know your full name, cell number or contact information and what services yoare interested in.
If it is you first visit,please make sure to check our location before you come.
If you are more than 15 minutes late for your appointment without contacting us,we will not be able to take your appointment and we ask that you pay the cancellations fee.
☑ If you are interested in color :
Color products available in other countries differ from those in Japan.
Products in the US and Europe have peroxide levels of 30 vol,40 vol, while those in Japan have 20 vol, which means it takes a longer time to achieve the desired color.
All products differ, so please understand if we cannot accommodate your exact requests.
☑ If you are interested in straightening/relaxer/rebonding services：
We provide PLEX straightening with Keratin developed by a Japanese company.
It takes about 3 hours depending on hair length, texture, and technique.
You need to have hair length more than 4 inches (about 10cm).
If this is your first time, please contact us for a consultation beforehand so we can accommodate.
☑ Late Policy
We ask that customers be on time for their appointments. If you are running late, please contact us as
soon as possible to let us know. Please note that if you are over 15 minutes late for your appointment
we may have to reschedule your service if it cannot be completed in the remaining time frame in addition to a late fee.
☑ 'NO-SHOW' Policy
If we do not hear from you 15 or more minutes into your scheduled appointment time,
the appointment may be considered a “No-Show” and subject to a late fee.
☑ Rescheduling & Late fees
We understand that sometimes schedules change and therefore requests at least 24-hours notice when canceling or rescheduling your appointment. All attempts to reschedule in a timely manner will be made. Cancellations or Missed Appointments WITHOUT 24-Hours notice will result
in a charge of part or all of the service amount.
☑ Right to refuse service cancellation policy
The safety of our staff and our clients is our top priority. As such, we reserve the right to refuse service. Reasons for refusal of services includes, but is not limited to, lice, skin infections, open wounds, contagious illnesses (or symptoms), or rude/obnoxious behavior. We humbly ask for your cooperation and thank you for your understanding.
☑ Cancellations
A ￥7,000 fee applies to all missed appointments and appointments cancelled with less than a 24 hours notice, per service booked, with the exception of Color,Perm and Straightening ,
for which a ￥10,000 fee applies.
☑ YASU's schedule :
Please make an appointment 1 - 2 weeks in advance.
Saturday / Sunday : more than 2 weeks in advance.
☑ We are closed on ....
Every Tuesday.
Monthly schedules are subject to change.
Thank you for your understanding and cooperation.
- Nakamura Hair Salon